AzureBet Privacy Policy

AzureBet Casino collects personal information for account registration, casino and sports betting, payments and support. Its Privacy Policy explains which details are collected, why they are needed, who may receive them and how long they can be kept. It also describes cookies, overseas data transfers and the options available to players who want to access or correct their information.

Operator and Scope

Unambiguity Limitada is responsible for the AzureBet Privacy Notice and data processing. The company is registered in Costa Rica under number 3-102-911099, with its registered address in Jaco, Garabito, Puntarenas, Costa Rica. The notice covers personal information handled through the AzureBet platform, its features and connected services. It covers account records, payments, competitions and support contacts on desktop and mobile devices.

AzureBet Data Collected

Azure Bet collects identification, contact and account information, along with additional documents when identity or financial checks are required. The data requested depends on the service being used and the checks relevant to the account.

Data category	Examples listed in the Privacy Notice
Personal identifiers	Full name, nickname, date of birth, sex, country of residence
Contact information	Email address and telephone number
Technical information	IP address and information about website activity
Identity documents	ID number, identity document or driving licence
Address evidence	Utility bills and bank statements
Source of funds	Tax documents and other financial evidence
Payment information	Bank account or card details that payment providers may collect

Not every account requires all these documents. Additional checks may require evidence of identity, address or funds. Payment providers can collect financial information, but the notice states that the operator does not store or process payment-card credentials. After AzureBet login, the platform may associate an IP address with the account’s user ID to help investigate suspicious activity and maintain an audit trail. These records can identify activity on an account.

Data Use

AzureBet Casino uses personal information to operate player accounts, deliver casino and sportsbook services, process related transactions and fulfil the platform’s Terms and Conditions. Records also support identity checks and account communication. Names can be matched with documents; payment history helps investigate delays.

Information may be collected when a player accesses the platform, registers, places bets, enters competitions, contacts support or submits feedback. A support enquiry and a game session create different records, including messages, technical logs and play history.

The Privacy Notice also covers research, service planning, statistical analysis and marketing. Azure Bet may use aggregated demographic information to understand how services are used, and individual account preferences may help tailor communications or promotions. Data can additionally be used to investigate suspected fraud, unlawful conduct or other improper activity. Not every purpose requires the same categories of information.

Third Parties

Azure Bet Casino may share personal information with external organisations where their services are involved in running the platform or where disclosure is required or authorised. Payment providers, for example, can collect banking details, card information, names and phone numbers to handle transactions. Recipients mentioned in the Privacy Notice include:

• Payment and technical providers: payment processors, data centres, web hosts and IT contractors supporting transactions and platform operations.
• Business service providers: communications companies, advertising and research agencies, consultants and professional advisers.
• Public authorities: law enforcement, government or regulatory bodies where disclosure is required, authorised or needed to examine suspicious activity.
• Business successors: an entity receiving relevant records following a merger, reorganisation or sale of all or part of the business.

What is disclosed depends on the service or legal reason; not every recipient receives all account records. The operator’s notice describes reasonable measures, including contractual arrangements, intended to protect information disclosed to outside providers. Data handled independently by external services can be subject to those services’ own policies.

Cookies and Tracking

The Azure Bet platform uses cookies and similar tools to run its services, understand usage and protect accounts. Cookies support basic website functions; other technologies, including log files and web beacons, can record activity and viewing preferences. The notice names three cookie categories:

• Essential cookies: enable core functions such as AzureBet login and secure transaction processing.
• Analytical and performance cookies: measure visitor numbers and navigation patterns to help improve layout and functionality.
• Security cookies: support authentication, detect fraudulent use of credentials and help protect account information.

Players can manage or disable cookies through browser settings. Blocking essential cookies may prevent a successful sign-in or interfere with some services. Account logs support fraud checks, while preference profiles can shape visits and marketing. Not all cookies are security-related.

Storage and Retention

Azure Bet stores personal information on protected servers and in databases within a secured network, with firewall protection described in the Privacy Notice. Some records may also exist as telephone recordings or paper files. Employees, agents and contractors are required to keep personal information confidential. The measures do not eliminate every security risk.

The retention rule is specific: personal information received with an application is kept for at least five years after the customer relationship ends. This is a minimum, not automatic deletion after five years. Other records remain as long as business, legal or regulatory obligations require, including disputes and anti-money-laundering checks.

Opt-out records may be retained to respect a request not to receive marketing. The notice says payment-card credentials are not stored or processed by the operator, even though separate payment providers may collect financial details.

For a material data breach or security incident, the operator states that it will notify the Anjouan Gaming Board and affected users without undue delay in line with applicable regulatory requirements. Questions about retention can be directed to AzureBet support.

International Transfers

Personal information processed by Azure Bet Casino may be sent or stored outside a player’s home country, including Malaysia. The notice allows this where a user requests it, a business function is assigned to a contracted overseas provider or a transfer is required or authorised by law.

Servers, partners and service providers may therefore operate in different jurisdictions. The policy states that use of the services constitutes consent to international transfer and that reasonable steps are taken to protect information during such transfers. It does not identify one country in which all AzureBet Casino records must remain. A MYR account does not mean all data is stored in Malaysia; bank location and data processing location are separate.

AzureBet Privacy Rights

The Azure Bet Privacy Notice gives players ways to request access to and changes to their personal data.

1. Access: request confirmation of whether personal data is being processed and obtain a copy of the information held.
2. Correction: ask for inaccurate or incomplete information to be corrected, including details affecting account identification.
3. Deletion: request erasure of personal data, while recognising that AML, legal and regulatory duties can require certain records to be retained.
4. Marketing opt-out: withdraw consent to promotional communications through an unsubscribe option or available account settings.

Azure Bet states that requests concerning these rights will be acknowledged and answered within 30 days of receipt. Deletion can be limited by retention obligations or investigations. Opting out of marketing does not erase legally required records.

Players can contact support about these requests and may complain to the relevant supervisory authority regarding personal data handling. The notice also covers unsolicited information: if data arrives without being requested and could not lawfully have been collected, it may be destroyed or de-identified as soon as practicable, where permitted by law.

Updates and Complaints

Revised Privacy Notices appear on the AzureBet official website. The document says amendments take effect once published, and continued use of the services after publication is treated as acceptance. The operator also describes reasonable efforts to inform users about material changes, including notices through the service or messages to players.

Complaints about how personal information is collected, shared or retained can be submitted to AzureBet support. Requests should identify the relevant account without disclosing passwords or one-time codes. The 30-day deadline concerns privacy-rights requests.

The notice operates with the Terms and Conditions; independent external services may have separate privacy rules.

Privacy and safe-play rules address different aspects of an AzureBet account. Information about gambling risks and spending controls is available on the Responsible Gambling page.